10 Simple Ways Make it Easier for Customers to Contact You

A toll-free number is no longer the standard way for customers to contact you. Customers are bombarded with choices in today’s technology-focused world. If your business doesn’t offer a method of communication that suits your customers’ preferences, they may find another company that does. Here are 10 tips to make it easy for ALL of […]

Lessons from a Cracked Pot

I’d like to share a story with you that I heard recently. It may be familiar to you, but I think it bears repeating… Each morning, a servant would carry water to his master’s house from a nearby stream using two large clay pots, hung on opposite ends of a long pole. One of the […]